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We’ll bury trolls, not kick them offline, says Twitter

TWITTER last night announced new measures to tackle internet trolls — but will not kick them offline.

The social network will identify accounts by potential trolls, such as those that fail to confirm an email address, users who sign up for multiple accounts, or those that repeatedly tweet or mention accounts that do not follow them back.

Posts from flagged accounts will remain hidden at the bottom of any thread, unless a user clicks a ‘show more replies’ button.

Twitter chief executive Jack Dorsey said: ‘The spirit of the thing is that we want to take the burden off the person receiving abuse or mob-like behaviour.’

Early tests saw a four per cent fall in abuse reports that resulted from searches and an eight per cent drop from conversations.

Twitter said it was ‘encouraged’ but recognises it as ‘one step on a much longer journey to improve the overall health of our service’.

Twitter will also monitor ‘behaviour that might indicate a co-ordinated attack’, it said. However Amnesty International’s Azmina Dhrodia said ‘the proposals don’t go far enough’.

Meanwhile, Facebook revealed it removed 837million pieces of spam content, 583million fake accounts and 21million pieces of content featuring nudity or sexual activity between January and March.