UEFA has apologised after a ‘technical error’ over selling tickets for Euro 2020 left hundreds of fans out of pocket.
A new batch of tickets for the tournament, which is being played across the continent, was made available on Wednesday, with fans unsuccessful in the initial ballots able to purchase. Fans who were apparently successful then bought flights and accommodation, only to receive an email from Uefa some hours later to say the transactions had been cancelled.
A Uefa statement read: ‘Tickets became available due to the failure of supporters to pay on time for tickets they had previously ordered. These tickets were subsequently sold.
‘However, due to a technical error, for a short period of time a small number of tickets which were not for sale were made available. Fans who purchased those tickets received a cancellation email and no charge was made to their credit cards.’
Uefa said ‘a couple of hundred’ fans in England were affected.
The tournament begins on June 12, with England’s first game against Croatia on June 14.