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Thomas Cook sued after girl ‘snatched’ at Turkish hotel

Frantic: Ms Alexander, Rose and Lois PIC: SWNS

A MOTHER who claims her five-year-old daughter was abducted from a hotel children’s club in Turkey is suing tour operator Thomas Cook.

Janet Alexander, 46, said she left Rose at a supervised area in the Royal Wings Hotel in Antalya while she took her other daughter Lois, nine, scuba diving.

When she returned, Rose was missing and a ‘frantic’ search ended when a guest spotted a blonde girl walking with a woman near the main road.

Rose told her mother she thought the woman was a staff member as she was already inside the play area. She was invited to ‘go for a walk’ and thought it would be allowed as she did it at school.

Ms Alexander, from Inverness, said hotel staff failed to answer her questions so she went to the police, who said they could not investigate because Rose was not harmed and was safely returned.

‘This has been the most traumatic experience of my life,’ she added. ‘I thought my daughter was either dead or faced being trafficked and abused.’

Ms Alexander has ‘been shaking and in tears’ since the incident in April. Her solicitor Simon Richards said the hotel failed to watch the play area ‘but Thomas Cook are ultimately responsible as the company who sold the holiday’.

Thomas Cook said its customer welfare team offered support to Ms Alexander, adding: ‘We can only imagine how distressing it must have been.’ It has launched an inquiry with the hotel.