RYANAIR is facing legal action after failing to compensate thousands of passengers for disruption caused by strikes.
The budget airline has insisted the strikes during the summer were ‘extraordinary circumstances’ and refused to compensate customers affected.
But regulator the Civil Aviation Authority dismissed its argument and announced yesterday it will pursue enforcement action through the courts.
Rory Boland, editor of magazine Which? Travel, said: ‘Customers would have been outraged that Ryanair attempted to shirk its responsibilities by refusing to pay out compensation for cancelling services, which left hard-working families stranded with holiday plans stalled.
‘It is right that the CAA is now taking legal action against Ryanair on the basis that such strikes were not extraordinary circumstances and should not be exempt, to ensure that the airline must finally do the right thing by its customers and pay the compensation owed.’
A Ryanair spokesman said: ‘Courts in Germany, Spain and Italy have already ruled that strikes are an extraordinary circumstance and EU 261 compensation does not apply. We expect the CAA and courts will follow this precedent.’
Pilot and cabin crew strikes led to hundreds of Ryanair flights being cancelled between July and October. The airline was also hit by air traffic control industrial action that saw thousands of flights cancelled across Europe. The CAA said passengers with an existing claim will have to wait until the outcome of its action against the airline.
Ryanair boss Michael O’Leary (pictured) said in September he was ‘willing to put up with strikes’ if it meant he could offer low fare air travel.
Deliveroo rides off with High Court win
DELIVEROO riders do not have collective bargaining rights, the High Court has ruled in the latest case involving the so-called ‘gig economy’.
The Independent Workers Union of Great Britain had tried to overturn an earlier ruling that found riders are not entitled to collective bargaining rights because they are ‘self-employed’. It wanted to represent those in north London on issues of pay, hours and holidays.
Deliveroo’s UK managing director Dan Warne called the decision ‘a victory for riders’ as it provided ‘flexibility’.
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