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Need To Know: Thousands of O2 customers hit by network outage

MOBILE network O2 says it is investigating a technical fault that has left thousands of customers unable to get online.

UK customers have reported not being able to use mobile data to access the internet and other services on the company’s network.

O2 tweeted: ‘One of our 3rd-party suppliers has identified a software issue in their system. Our technical teams are working extremely hard to resolve this.

‘We’d encourage you to use wi-fi wherever you can and we are really sorry.’

The service status page of the O2 website added that ‘voice calls are working OK’.

Mobile networks including Sky, Tesco and Giffgaff have also been affected because they use O2 services.

■ We never sold people’s data, says Facebook

FACEBOOK has said the cache of documents that appears to show it offered users’ data to some developers tells ‘only one side of the story’.

The social network said the dossier ‘omits important context’ and had been ‘cherrypicked’ by a US software firm as part of a lawsuit against the firm.

Yesterday, the Commons digital, culture, media and sport committee published more than 200 pages of the internal documents that appeared to show Facebook offering special deals to some developers — including Netflix and Airbnb — to gain special access to the data on a user’s friends, even after platform changes introduced in 2015 restricted such practices.

But the social network said today: ‘The documents were selectively leaked to publish some, but not all, of the internal discussions at Facebook at the time of our platform changes. But the facts are clear: We’ve never sold people’s data.’

Facebook chief executive Mark Zuckerberg also argued today that much of what was published shows discussions typical of any business.

While he acknowledged it was ‘right’ that Facebook had to explain its actions, he said he did not want those actions to be misrepresented.

■ Leicester City helicopter crash cause revealed

THE helicopter involved in a crash that killed the owner of Leicester City football club lost control after the pilot’s pedals became disconnected from the tail rotor, investigators have said.

This resulted in the aircraft making an uncontrollable right turn before it spun and crashed on October 27, according to a special bulletin by the Air Accidents Investigation Branch.

An inspection at the crash site found parts of a mechanism had become disconnected and there was a ‘build-up of black grease’ on one component.

The report stated: ‘The initiating cause and exact sequence of the failure that resulted in the loss of tail rotor control is being investigated as a priority.’

The AW169 helicopter, which was carrying club owner Vichai Srivaddhanaprabha, his employees Nursara Suknamai and Kaveporn Punpare, pilot Eric Swaffer and his partner, Izabela Roza Lechowicz, reached an altitude of approximately 430ft before plummeting to the ground near Leicester City’s King Power Stadium.

It was rapidly engulfed in a post-impact fire and all five people on board were killed.

■ Embarrassment for fraud office as Tesco bosses cleared

THE Serious Fraud Office (SFO) has been dealt a major blow after two former Tesco directors were acquitted over a £250million fraud and false accounting scandal.

Tesco’s shares plummeted by nearly 12 per cent, wiping £2billion off the share value, when the company announced in September 2014 that a statement the previous month had overstated profits by about a quarter of a billion pounds.

Chris Bush (pictured left), ex-UK managing director, and John Scouler (pictured right), the then UK food commercial director, were accused of being aware that income was being wrongly included in the company’s financial records to meet targets and make Tesco look financially healthier than it was.

But today at Southwark Crown Court, the jury was told the men had been acquitted at the Court of Appeal on Wednesday, because ‘the prosecution’s case was so weak that it should not be left for a jury’s consideration’.

Mr Scouler, 50, of The Park, St Albans, and Mr Bush, 52, of Four Acres, Green End Road, Radnage, High Wycombe, were each cleared of one count of fraud and another of false accounting.

The acquittal of the two men means neither Tesco nor any of its executives have been successfully prosecuted over one of the biggest corporate scandals in recent history.