instagram envelope_alt facebook twitter search youtube_play whatsapp remove external_link loop2 arrow-down2

How employers can help cancer survivors return to work — based on my own experience

Challenge: Adapting back to working life PICTURE: KASPARS GRINVALDS/SHUTTERSTOCK

Stephen Bevan, head of HR research development, Institute for Employment Studies, Lancaster University

WHEN I lost a relative to cancer in the late 1970s, people usually viewed a cancer diagnosis with horror. At the time, many treatments were both brutal and unsuccessful. Only 24 per cent of patients survived ten years after treatment. But when I received my own cancer diagnosis more than 40 years later, it felt rather different. Now, with screenings, early diagnosis and better surgery techniques, survival rates have improved significantly.

Yet one aspect of cancer survival which still receives far too little attention is the challenge of returning to work. This can be tough so soon after what is often a debilitating and life-changing treatment — especially if you’re expected to perform as you had before diagnosis.

In late 2018, after starting treatment for oesophageal cancer, I wrote about how the number of people returning to work after treatment hadn’t kept up with survival rates. Shockingly, fewer than two-thirds of employees have returned to work, or are still working a year after getting a diagnosis. Barely a year on from my own diagnosis, I have completed my treatment and started my return to work. From my experience, I now understand why this gap remains — and how it can be improved.

Returning to work

Globally there are around 14million new cancer diagnoses a year — and this is forecast to increase to about 25million by 2025. Around 15 per cent of people are diagnosed with cancer between 65 and 69 years of age. Currently, the average retirement age globally is 65, but it’s set to increase to 67 around 2030. This means around half of those diagnosed with cancer will be of working age.

This means that employees who want or need to continue working after their diagnosis will be more common in future. Yet the data tells us that successfully returning to work is much harder than it ought to be. Some of the barriers that people face are clinical: profound fatigue, lack of stamina and other side effects from chemotherapy or radiotherapy can make working difficult. Frequent follow-up appointments and the need to avoid infection can also impede regular attendance and make sudden and unpredictable absences common.

Physical and psychological issues: Difficult to overcome when returning to work PICTURE: KIEFERPIX/SHUTTERSTOCK

Other barriers are psychological. These might include a lack of confidence, low self-esteem, a fear of what the next CT scan might reveal, and worrying that colleagues see you as unreliable or a burden. Anxiety about being shunned at work or colleagues not knowing how to talk to you are also common experiences.

While many cancer survivors look well on the outside, the psychological effects of cancer and cancer treatment, or body image anxiety because of scarring or hair loss, can make it harder for workers to return. Yet many can’t afford to stop work or even to reduce their hours.

Speaking with other cancer survivors, many agreed there were other hidden barriers that also inhibit a successful return to work. While many cancer patients are absent, employers might take temporary measures to cover their work. This might include hiring a temporary employee, re-allocating work, or even giving a colleague a temporary promotion.

When returning after treatment, some find the process of standing these measures down to be difficult. For example, some worry that colleagues given a temporary promotion might be resentful when they return, and fear it could cause tension or even bullying as a result.

Overcoming barriers

To make a return to work successful, it’s important for employers and employees to work together. A recent study conducted in the Netherlands asked a group of 23 employers, and a group of 29 employees with cancer, to rank the most important things employers can do to support a successful return to work for cancer patients. There were seven areas of strong consensus:

■ Emotional support (employers showing interest, concern and understanding for the person returning to work)

■ Practical support (adapting tasks, the workplace or working hours)

■ Allowing sufficient sick leave, and not putting pressure on those returning to work too quickly

■ Making a return-to-work plan with input from the employee

■ Employers adjusting their expectations regarding performance and work intensity

■ Assessing workability (meaning there’s a balance between work demands and capability)

■ Showing appreciation, by helping the employee feel they’re wanted back.

Employers might also help by providing access, even on a temporary basis, to flexible working, monitoring workload and work intensity, making sensible workplace adjustments — such as flexible working, home working, staggered start and finish times — and taking care when setting performance targets.

Being at work is necessary to both earn money and be able to socialise. Work can even have therapeutic benefits for people living with chronic physical and mental health conditions, as fulfilling work can provide purpose, social support and boost psychological resilience. But for cancer survivors, the physical and emotional effects of both the symptoms and treatment need special care from employers. Getting it wrong can exacerbate discomfort and uncertainty. Getting it right can be liberating and open up new opportunities for everyone involved.