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DWP gaffe left death leap mum, 82, just £5

Didn’t like to discuss problems: Joy Worrall

A WOMAN of 82 killed herself after an ‘administrative error’ froze her pension, an inquest has heard.

Joy Worrall had £5 to her name when she was found dead in a quarry near her north Wales home last November, an inquest heard.

She received an inheritance in 2014 but the Department of Work and Pensions told her it would not affect her pension. However, ‘action was taken to suspend her pension credit’ in 2017 but all payments were stopped in error. She was left reliant on £5,000 savings.

Her son Ben Worrall told the hearing in Ruthin his mother was reluctant to talk about her problems, but had said if she was ever in ill health or in financial difficulty she would ‘throw herself off the quarry’.

There was no record of correspondence from Mrs Worrall, from Rhes-y-Cae, Flintshire, to the DWP.

Coroner John Gittins recorded a conclusion of suicide.

Mr Worrall said: ‘There was a duty of care that was not fully carried out.’ The DWP ‘apologised unreservedly’ and pledged to learn the lessons.