DIXONS Carphone has apologised to customers after revealing it was the victim of a cyber attack in which 5.9million bank card details and 1.2million personal data records were hacked.
The store said 5.8million cards were protected by chip and pin and about 105,000 non-EU cards were compromised but no evidence of fraud had been uncovered. Chief executive Alex Baldock (pictured) said it was taking the breach ‘extremely seriously’.
He said: ‘We are extremely disappointed and sorry for any upset this may cause. The protection of our data has to be at the heart of our business, and we’ve fallen short here.’
The group is contacting those affected to advise them on protective measures and has called in cyber experts and added extra security to its systems. Dixons said the hack occurred in one of the processing systems of Currys PC World and Dixons Travel stores. But it added the data accessed did not contain pin codes, card verification values or authentication data identifying customers or allowing purchases.
The Information Commissioner’s Office said it was liaising with the relevant agencies, including the National Cyber Security Centre, ‘to ascertain the details and impact’. Dixons Carphone was fined £400,000 by the ICO in January after a 2015 attack exposed the data of more than 3million customers.
Tom Musson at brokers Liberum said giving details of the hack as a stock exchange announcement ‘indicates the seriousness with which the company is taking the situation’.
Supermarkets cut 3p from a litre of petrol
THREE supermarkets have cut fuel prices after claims that retailers were refusing to pass on a drop in wholesale costs. Asda, Morrisons and Sainsbury’s have reduced the price of unleaded by up to 3p per litre and diesel by up to 2p. Fuel prices have risen despite wholesale costs coming down by around 2.5p per litre since May 24. RAC spokesman Rod Dennis said: ‘At last, retailers have done the right thing. We could see no justification for them holding on to savings that they have been benefiting from for three weeks.’
■ SEMI-DETACHED homes have seen the strongest price growth in the past year, rising 5.3 per cent to average £214,717. Maisonettes and flats were weakest, up one per cent to £202,052, say ONS and Land Registry figures.
■ HALF of firms are struggling to find skilled staff, leading many to recruit candidates who can be trained on the job, a study finds. They’re increasingly looking for employees who are ‘open to change’, said recruiters Robert Half.
■ JUST Eat shares fell to the bottom of the FTSE-100 yesterday after reports that Deliveroo was moving into its turf. Its rival plans to give restaurants using Deliveroo the choice of using their own drivers.
■ MULBERRY plans to expand into South Korea in a joint venture. The handbag maker, which saw group sales rise one per cent to £169.7million, is launching Mulberry Korea with SHK Holdings in the autumn.
■ RYANAIR is to open a base at London Southend airport next April. The low-cost airline will operate 13 routes to eight countries with destinations including Barcelona, Milan, Corfu and Venice.